Frequently asked questions

About KME Forex Korea

KME Forex Korea Money Express is a fintech company specializing in overseas remittances since 2020. Currently serving 50 countries, we are rapidly expanding around the world.
It is also an official overseas remittance partner of Welcome Savings Bank and is the first Korean fintech to partner with leading remittance companies such as. With more than 40 unique partnerships, SENTBE makes it easier, cheaper, and faster to transfer money around the world.

Foreigners who living in Korea can register with our service using their Passport / Korean National ID / Residence Card / Alien Registration Card and Korean Bank Account Passbook

KME Forex Korea is a licensed overseas remittance company registered with the Ministry of Strategy and Finance in Korea (since 2018). We currently hold the Small Amount Overseas Remittance Registration License, Ministry of Strategy and Finance (No. 2018-10)
We operate in accordance with local laws and regulatory standards of the jurisdictions in which we operate. Through our conformity with the law, we ensure that our customers are protected as comprehensively as possible.
Our customers’ personal information and payment transactions are encrypted and protected using TLS (Transport Layer Security) technology and P2P technology in order to prevent phishing scams. We also conduct regular security checks in accordance with local regulatory requirements.

Asia: Australia, Bangladesh, China, India, Japan, , Nepal, Pakistan, Sri Lanka, Asia Pacific Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand , Vietnam
Middle East: UAE
CIS : Kazakhstan, Kyrgyzstan, Mongolia, Russia, Uzbekistan, Tajikistan
Europe: Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Russia, Spain, Sweden, UK, Ukraine

Sign up & Verification

Download our app (KME Forex korea) from Play store or app store then follow the easy steps:

  • 1. Agree the conditions and type your valid email id for OTP
  • 2. Check email and enter OTP sent and continue
  • 3. Enter your personal information (* Marked should be compulsory entered)
  • 4. Take image of ARC/passport/ Driver license/Residence card using e-KYC method
  • 5. Verify bank account ( Select Korean Bank and enter your valid bank account number)
  • 6. Enter the 4-digit code of 1 KRW transferrer
  • 7. Create transaction pin code.

KME Forex Korea users need to undergo account verification in accordance with the Foreign Exchange Transaction Act. through OCR verification

  • 1. ID verification
  • a. Passport
  • b. Alien registration card (ARC)
  • c. Korean driver’s license
  • d. Korean national card
  • * Expired passports cannot be used.
  • * You must use the same alien registration card as the one used when opening a bank account.

If you cannot get OTP in email or mobile number, please check the following.

  • 1. Check your email ID or phone number
  • 2. Check your mobile carrier information
  • 3. Call customer support

Verification may be rejected in following cases

  • 1. Black-and white photos
  • 2. Blurred image
  • 3. Reflected photo
  • 4. Wrongly choose id card
  • 5. Expired ID cards
  • Re-take the image and wait for verification.


Fill out and submit a transfer request with these easy steps:

  • 1. After logging in, input the amount you want to send.
  • 2. Choose your delivery option & check the total deposit amount.
  • 3. Choose your mode of payment (virtual account deposit)
  • 4. Click "Add New Recipient".
  • 5. Fill out the receiver's information.
  • 6. Do a final check on the recipient information and selected payment method.
  • 7. Confirm to submit your transfer request.
  • 8. Deposit the amount to KME Forex Korea’s virtual account (via ATM, online banking).

The transfer limit is $5,000 per transaction and $50,000 per year. The annual limit is based on the total amount of money transferred by the sender, regardless of receiving country, for one year.

Yes, if you plan on sending big amounts (KRW 10,000,000 and above), please contact our CS Center before making a transfer request so we can give you a FREE transfer fee for all your transactions! Plus, we will also send you a special gift package.

Some service countries allow transfers to a corporate recipient account. However, other countries do not. Please check the list below for countries that do not allow corporate recipient accounts.

"In accordance with the laws and regulations of the Korean government, only your verified bank account can be used to deposit to virtual account.”

If you require a proof of transaction, we can issue this document separately. Please contact us by e-mail or via our Customer Center.
Or You can check the transaction details in transaction history and download as pdf file.

KME Forex Korea can refund transactions upon the request of the sender if:

Incomplete transactions

  • 1. KME Forex Korea will refund incomplete transactions that has been refunded to KME Forex Korea from the beneficiary bank or personnel in the event that the Sender submitted invalid bank information and has no other means to provide the correct information or reprocess it through another pay-out method.
  • 2. KME Forex Korea will refund the transaction if KME Forex Korea has not been able to complete the transaction after 15 days from the date of receipt of the sender's initial deposit.
    Bank & E-wallet transactions that are completed by the system but contain invalid bank information submitted by the sender may not be refunded. Nevertheless, KME Forex Korea will do its best to assist the recipient in retrieving the amount.

My Account

If you cannot log in, make sure that the ID (e-mail or mobile number) and password you input is correct.
Your account will be locked after 5 unsuccessful logs in attempts. If you forgot your password, click the Forgot Password? button below the Log in blank to reset your password.

You can easily update your password in your KME Forex Korea account:
Login App
More> Change password> Enter Email ID> Get OTP > Change password.

Login App
More>Change pin code>Enter email ID> Get OTP> Change Pin code

If you wish to delete your KME Forex Korea account, please contact our Customer Center for assistance.
Login app>>More>Withdraw KME Forex Korea Account.

You can manage KME Forex Korea app notifications via the App Notification Settings on your phone.


We are partners with leading remittance companies. Our company is looking forward for global partnership. Fill up the form to apply for partnership to connect with us. We will reply to you instantly.